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Table of Contents

CHAPTER 1: THE CERTIFIED QUALITY ENGINEER EXAM
1.0 The Exam
2.0 Suggestions for Study
3.0 CQE Examination Content
CHAPTER 2: BASIC QUALITY CONCEPTS
1.0 The Nature of Variation
2.0 Quality
3.0 Quality Systems
4.0 Quality Systems Standards
5.0 Fundamental Principles
6.0 Human Factors
7.0 A Brief History of Quality Control
CHAPTER 3: BASIC PROBABILITY
1.0 Introduction
2.0 Events
3.0 Probability
4.0 Methods to Determine Probability Values
5.0 Multiplication Theorem
6.0 Addition Theorem
7.0 Counting Techniques - Permutations and Combinations
8.0 Probability Distributions
9.0 Conditional Probability
10.0 Probability Roadmap
11.0 Venn Diagrams
CHAPTER 4: STATISTICS
1.0 Continuous Distributions
2.0 Measures of Central Tendency
3.0 Measures of Spread or Dispersion
4.0 Histograms and Frequency Distributions
5.0 Shapes of Distributions
6.0 The Normal Curve
7.0 Discrete Distributions
8.0 Tolerances
9.0 Determination of Sample Size
10.0 Process Capability Analysis
11.0 Pareto Analysis
CHAPTER 5: STATISTICAL INFERENCE
1.0 Hypothesis Testing
2.0 Decision Errors
3.0 How a Hypothesis is Tested
4.0 Test for Goodness of Fit
5.0 Inferences about Two Means
CHAPTER 6: SAMPLING PLANS
1.0 Introduction
2.0 Methods of Checking Product
3.0 Acceptance Sampling Plans
4.0 The Operating Characteristic Curve
5.0 The Average Outgoing Quality Curve
6.0 Probability Nomographs
7.0 Sampling Plan Construction
8.0 Glossary of Terms
CHAPTER 7: CONTROL CHARTS
1.0 Introduction
2.0 Control Chart Concepts
3.0 Variables Control Charts
4.0 Attribute Control Charts
5.0 Tests for Unnatural Patterns
6.0 Control Chart Patterns
7.0 Factors for Computing Control Limits
8.0 Data Sheet for Control Charts
9.0 Control Chart Paper
CHAPTER 8: RELIABILITY
1.0 Introduction
2.0 Reliability Systems
CHAPTER 9: REGRESSION AND CORRELATION
1.0 Regression
2.0 Method of Least Squares
3.0 Correlation
CHAPTER 10: COST OF QUALITY
1.0 Introduction
2.0 The Two Fundamental Costs of Quality
3.0 Why Study the Cost of Quality
4.0 Cost of Quality Objectives
5.0 Cost of Quality Categories
6.0 Basic Approaches to Cost of Quality
7.0 Cost of Quality Direction and Goals
CHAPTER 11: DESIGN OF EXPERIMENTS
1.0 Introduction
2.0 Factorial Design
3.0 Latin Square Design
4.0 Glossary of Terms
CHAPTER 12: METROLOGY AND CALIBRATION
1.0 Introduction
2.0 ISO 9000 Requirements for Calibration
3.0 The National Institute for Science and Technology
4.0 The Calibration Program
5.0 Traceability
6.0 Measurement Error and Measurement Uncertainty
7.0 Determining Instrument Capability
8.0 Meeting Test Specifications
9.0 Test Procedures
10.0 Reliability and Performance Metrics
11.0 Glossary of Terms
APPENDIX A: STATISTICAL TABLES

Poisson Distribution

Standard Normal Curve

t - Distribution

F – Distribution

Chi Square Distribution

APPENDIX B: PROBABILITY NOMOGRAPHS

Binomial Nomograph

Thorndike Chart

L Tool for Thorndike Chart